Shipping policy
Shipping Information
For orders within the United States:
- Domestic Ground Shipping: Please allow 4–5 business days for delivery.
For international orders:
- International Standard Shipping: Rates vary based on location. Please allow additional time for delivery.
Easy Returns & Exchanges
Purchases made on www.lacquerpassion.com may be returned by mail to:
Lacquer Passion
69-08 Woodside Avenue
Woodside, NY 11377
Return Eligibility
- Items must be unworn and unaltered.
- Must be returned with the original receipt or proof of purchase.
Refunds & Credits
- With a receipt: A refund will be issued to the original form of payment.
- Without a receipt: A store credit will be issued for the current selling price.
- Price adjustments may be requested within 10 days of purchase with the original receipt and will be refunded to the original payment method.
Processing Time
- Returns are processed within approximately 10 days of receiving your merchandise.
- You will receive an email confirmation once your return is processed.
- Please allow 1–2 billing cycles for the refund to appear on your account, depending on your bank.
Additional Notes
- Lacquer Passion reserves the right to deny a refund if the item does not meet return policy requirements.
- Shipping costs are non-refundable unless the return is due to a manufacturer defect or shipping error on our part.
